Coach Hub Privacy Policy

Last Updated: 21 March 2025

1. Introduction Welcome to Coach Hub ("we," "our," "us"). We are committed to protecting and respecting your privacy in compliance with the General Data Protection Regulation (EU) 2016/679 ("GDPR"). This Privacy Policy explains how we collect, use, and protect your personal data when you use our website www.coachhub.golf.

2. Data We Collect We may collect and process the following categories of personal data:

• Personal Identification Data: Name, email address, phone number, etc.

• Technical Data: IP address, browser type, operating system, and usage details.

• Transaction Data: Payment and purchase details (if applicable).

• Communication Data: Messages sent via our contact forms or email.

3. How We Collect Your Data We collect data in the following ways:

• Directly from you when you fill out forms, sign up for services, or communicate with us.

• Automatically through cookies and analytics tools when you browse our website.

4. Purpose of Data Processing We process your data for the following purposes:

• To provide, operate, and improve our website and services.

• To respond to your inquiries and provide customer support.

• To process transactions and fulfil contractual obligations.

• To comply with legal and regulatory obligations.

5. Legal Basis for Processing We process your personal data based on:

• Consent: When you provide explicit consent (e.g., subscribing to a newsletter).

• Contractual Necessity: When processing is required to fulfil a contract.

• Legal Obligation: When required by law.

• Legitimate Interest: When processing is necessary for our business interests, provided it does not override your rights.

6. Data Sharing and Transfers We do not sell or rent your personal data. However, we may share data with:

• Service providers assisting with website operation, payment processing, and analytics.

• Legal authorities when required by law.

• Third parties with your explicit consent. If data is transferred outside the EU/EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses.

7. Data Retention We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, in accordance with legal and regulatory obligations.

8. Your Rights Under GDPR As an EU resident, you have the following rights:

• Access: Request a copy of your personal data.

• Rectification: Correct inaccurate or incomplete data.

• Erasure: Request deletion of your data.

• Restriction: Limit processing of your data.

• Objection: Object to processing based on legitimate interests.

• Data Portability: Receive your data in a structured format.

• Withdraw Consent: Revoke consent at any time. To exercise your rights, contact us at [email protected].

9. Security Measures We implement technical and organizational measures to safeguard your data against unauthorized access, loss, or misuse.

10. Cookies and Tracking Technologies We use cookies and similar technologies to enhance user experience and analyse website traffic. You can manage cookie preferences via your browser settings. For more details, see our Cookie Policy.

11. Changes to This Policy We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date.

12. Contact Information If you have any questions about this Privacy Policy or your data rights, please contact us at: The Coach Alliance Ltd
Titanium 1, Kings Inch Place, Renfrew, PA4 8WF, United Kingdom
[email protected].